Terms & Conditions
On receipt of the reservation inquiry form, found
on this website we will contact you by email (usually within
24 hours if message received during offices hours in Bali)
and provide you with a confirmation of availability, villa
rate, and the amount of deposit required 30% low season &
50% for high season rentals.
Due to high demand our villas are often booked in
a long time in advance. To confirm your reservation you will
need to forward a Bank Transfer for the deposit amount requested
to our US$ bank account. Please note that today most banks
provide an on-line Bank Transfer of funds service. When your
deposit arrives in the bank account your reservation is confirmed.
Please advise us by email after your transfer has been made.
We will then send you an email confirmation note. Reservations
are handled on " first come, first serve" basis.
Any cancellation received within 60 days prior to arrival is subject to a cancellation fee equivalent to one (1) night charge.
Any cancellation received within 30 days prior to arrival is subject to a cancellation fee equivalent to 100% of the entire booking/number of nights reserved.
No show and early check out are subject to 100% of the entire booking/number of nights reserved.
We strongly recommend that you take out a comprehensive
travel insurance at the time of booking, to protect you and
all those accompanying you for the full time of your visit
against illness, incl. evacuation, injury, death, loss of
baggage and personal items, cancellation and other travel
Minimum Stays and Rental Rates
We have minimum stay requirements at Villa Mojo of 3 nights for low season and 5 nights for high season. We might agree to a shorter stay on a case by case basis. Rental rates also vary according to the season, rental rates are subject to change without notice.
Please be advised that we are not responsible for
any loss or damage to personal equipment and property during
your stay at Villa Mojo, or during your participation in any
activities during your visit to Bali. We will not accept responsibility
for any delay, additional expense or inconvenience which maybe
caused directly or indirectly by events outside of our control
such as late arrival of International flights, civil disturbances,
fire, floods, unusually severe weather, acts of God, acts
of government, or the failure of any machinery or equipment.
1. These booking terms govern all bookings
made (whether through Villa Mojo website or otherwise)
with Villa Mojo. All and any correspondence should be
addressed to Serene Villas 22 Jl Drupadi, Seminyak, Bali,
Indonesia. You accept these booking terms on behalf of all
members of your traveling party.
2. Any booking made or order placed by you shall be deemed
to be an offer by you to purchase the relevant accommodation
subject to these booking conditions. No contract between
you and Villa Mojo shall come into existence until
Villa Mojo (a) issues an invoice with reservation number; (b)
issues a booking confirmation by email, fax or post; and
(c) receives payment either deposit or in full. When the
payment has been confirmed and received an email confirmation
will be sent as confirmation.
3. Payment in full is required 30 days before arrival.
Payment should be made as a Bank Transfer to our account.
Where Villa Mojo is unable to confirm the initial requested
accommodation an alternative may be offered and an email
will be sent to advise you of the details. The reservation
will be held for 48 hours in order for you to signify acceptance
by return mail. If we do not receive payment for
accommodation within the specified time this will result
in automatic cancellation of the booking.
4.Prices are shown in US$. The rates of exchange are shown
as a guide only and are calculated on a daily basis. Prices
may therefore differ from time to time in your own chosen
currency, reflecting any movements in exchange rate levels.
Exchange rates are determined by Oanda.com.
The Villa types and number of Beds used by Villa Mojo
are as follows:
4 Bedroom Villa
Contains 3 Queen or King Sized Beds and 1 Twin. Suitable for a maximum
Baby Cot/ Cradle or Crib
Suitable for a child under the age of 2 years and can be
arranged in advance if required
You must make payment for extras (such as incidental charges,
meals, meal supplements, mini-bar, dry cleaning and laundry
and telephone charges) prior to your
departure from the Villa.
You should note the following points about Villa Mojo
- You and the other members of your party are responsible
for any damage caused by your party.
- You and your party must comply with any rules and regulations
set by Villa Mojo.
- The total number of people (including infants and children)
using the accommodation must not exceed the maximum occupancy
shown on our website (www.villamojo.com), otherwise
you may be refused access to our villas or charged an
- You and the other members of your party are responsible
for payment of any charges made for use of facilities,
such as extras, including but not limited to, telephone,
Meals and Laundry.
- Our website contains a plan of each villas layout and
we ask you to study the plan to be sure that you understand
the size and style of the villa accommodation you are
renting. The plan will only be a general representation
of the accommodation. Actual unit size, design, fixtures,
furnishings and facilities may vary from those shown on
Villa Mojo has taken reasonable efforts to ensure that
the content of this web site is correct but it is subject
to amendment at any time without notice. All content on
this web site (including information about tours, Spa Service
and Menu as well as accommodation & facilities) is published
in good faith but you acknowledge that Villa Mojo has
the right to change information and facilities as deemed
You confirm that you are at least 18 years of age. All
bookings are personal to you and may not be sold, assigned
or otherwise transferred.
Our privacy statement and site terms are found on our site.
Passport, visa and health requirements for you and your
party are your responsibility.
You are strongly recommended to obtain travel insurance
against cancellation and for medical cover.
Villa Mojo shall not be liable for any failure or delay
in performance of its obligations, which results directly
or indirectly from any cause or circumstance which is beyond
its reasonable control. The following shall be regarded
as examples of such circumstances: act of God, outbreak
of hostilities, riot, civil disturbance, acts of terrorism,
revolution, the act of any government or authority (including
but not limited to refusal or revocation of any license
or consent), fire, flood, lightning, explosion, fog or bad
weather, interruption or failure of a utility service (including
but not limited to electricity, gas, water or telecommunications),
renovations undertaken by the villa, strikes, lockouts or
boycotts, embargo, blockade.
Villa Mojo Management